What is Case Management?
Through individual case planning, our SVdP case managers work closely with neighbors to identify their immediate needs, long-term goals, and the steps needed to reach stability.
Case plans are developed collaboratively based on strengths and priorities identified by the neighbor, rooted in their lived reality, and are reviewed at regular intervals as their situation and circumstances shift.Case managers provide regular coaching, problem-solving, and further guidance to help neighbors work through setbacks, build life skills, and make informed decisions.
Case management allows SVdP to support our neighbors' long-term progress beyond our short-term solutions on their journey to achieve their identified goals.
How does it work?
During the home visit, a Vincentian identifies that a neighbor has complex needs that require longer-term support. When this happens, your Conference president may refer the neighbor to SVdP's professional case management staff.
SVdP case managers then meet with the neighbor and conduct an interview/assessment to determine their eligibility for our program. Each neighbor entering case management must make a commitment to participate - this commitment means that neighbors are required to:
- Attend in-person meetings with their case manager,
- Work closely with their case manager to develop a case plan,
- Communicate actively using agreed-upon methods, and
- Follow the goals and objectives in the case plan they created together with their case manager.
To learn how to make a referral, please review the Process for Referrals to Case Management.
Examples of potential case management candidates include (but are not limited to):
Domestic violence survivors, individuals with disabilities, elderly, homeless/unstably housed, individuals with physical or mental health challenges, military veterans, parents with young children, pregnant women, and victims of crime.