Bed/Mattress Orders

Mattress Inventory

Check our Mattress Inventory List. Updated on the 1st & 15th of each month (or nearest business day).

Bed Order Process & Delivery

Conference bed orders will be executed on a first-come-first-served basis. Our dispatch department calls neighbors within a week of receiving a bed order. SVdP dispatch will call neighbors listed on bed order to secure a delivery date and time. SVdP will call neighbors multiple times over a week, to establish a delivery time. If a neighbor cannot be reached, staff will reach back out to the Vincentian who submitted the order.

All deliveries will be made on Fridays. SVdP drivers do not attempt to deliver beds unless a neighbor has agreed to be present on the agreed-upon date & time. If the neighbor cannot be present, they may authorize another person to accept delivery. SVdP will deliver to that person — but only at the address listed on the bed order & only if the neighbor named on the order gives SVdP the name of the person authorized to receive the bed in the neighbor’s absence (e.g. name of another family member, an apartment building manager, roommate, a neighbor, etc.).  Periodically, a driver may have to cancel a bed delivery if a neighbor cannot be reached to make delivery on agreed delivery time.

Questions & Concerns

To cancel, change or report an error in a bed order, please send us an email including your name, your Conference name, and the name of the neighbor who is to receive a bed.

Charges for bed orders will be included on the Conference monthly statement. For questions on billing, contact the Finance Department or call 206-767-9975.

Please refer to your Conference President or email Vincentian Support to learn more about the ordering process, please contact Vincentian Support.